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Guidelines and FAQs


We can't wait to see you at Virginia MOCA!

Please see below the guidelines from the CDC and the Commonwealth of Virginia that you are required to be familiar with before you visit. Also included are FAQs about visitation.

Virginia MOCA is committed to following all the guidelines laid out for museums by the CDC and the Commonwealth of Virginia and we require our visitors to do the same. Please familiarize yourself with these documents before visiting the Museum:

CDC Stop the Spread of Germs Document

CDC Testing Symptoms

Virginia Phase 3 - Museum Specific Guidelines begin on Page 30 


Frequently Asked Questions:
Visiting Virginia MOCA

What are the new hours of the Museum? Until further notice, the Museum galleries are open

Thursdays: 10am – 4pm
Fridays: 10am – 1pm 
Saturdays: 9am – 1pm (First hour is reserved for patrons 60+)
Sundays: 1pm – 4pm

Do I really need a ticket to get in? Yes, all visitors will need tickets, including children of any age. Tickets are made FREE for this exhibition by Signature Sponsor PNC.

I have health concerns, but I'm under 60 years old. When can I visit? If you have concerns about visiting the Museum in the regularly scheduled groups of 10, please contact for accommodations.

Who do I contact if I have problems with the online ticketing? ​Email with the details of what's happening when you try to get your tickets and we will do our best to help. Staff will be available by phone during hours the galleries are open.

Do I need to print out my tickets before arriving? Do you have contactless ticket taking? You do not need to print your tickets. A member of our staff will be at the front desk, behind a protective piece of plexiglass to check you in without contact.

Should I arrive early (before my ticket time)? Please arrive 5-10 minutes before your ticket time. That gives us enough time to check you in to increase social distancing.

What happens when I arrive at the Museum? Where do I go? What do I do? There is plenty of parking in the parking lot. Once you arrive, come down the colonnade to the main entrance at the atrium where a member of our staff will check you in and give you instructions.

Will there be temperature checks? We will not be taking temperatures. We ask that if you are feeling sick to please delay your visit.

Are masks required? If I forget mine, are there any available onsite? By order of the Governor, masks are required. Like many businesses, we have a very limited supply of masks and ask that you bring your own if at all possible.

Do I have to touch any door handles? We are limiting touch. As much as possible a door will be propped open or a member of the staff will open the door for you.

Will there be hand sanitation stations? Yes. There will be 10 stations in addition to the bathrooms.

Virginia MOCA is operating in accordance with Virginia Phase 2 practices. We appreciate your attention to the guidelines as we work to provide a safe space for all visitors.

Thank you, and we look forward to seeing you at the Museum!